20/ I can't get the game to run, spinning logo in the bottom corner and then the game crashes
Problem
"I can't get the game to run. It crashes right after the usual ads displaying (e.g. Larian Studios, Focus Home...). From there on a logo keeps spinning at the bottom right corner of the screen and then the game crashes. I have never made it to the intro movie or the menu."
Customer was playing with
-Version: downloaded version
-Game: The Dragon Knight Saga - French
Solution
In the Nvidia control panel the PhysicX setting was set to "automatic" causing the game to crash, but changing it to "processor" instead did the trick.
