24/ Crash on each video or movie scene

Problem
The game crashes when a movie or video is played.

Solution
Our game uses WMV which is natively supported by Windows, but some codecs may break this support.

There may be something wrong with your video or with your audio codecs. Try installing the AC3 Audio Filter codecs from the following URL:

http://ac3filter.net/projects/ac3filter/releases

You may also try to uninstall your video codecs and re-install the Microsoft codecs.

If all else fails, disable videos. If you want to disable videos, look for this XML file:

C:\Program Files\[Installation Folder]\data\globalswitches.xml

Right-click and choose edit, or open it in Notepad or another text editor. Change the PlayVideo option to 0:

PlayVideo="0"

Save and exit, and start the game to verify.

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