Thankyou very much for the quick replies, i skipped through resolution stuff and turning off videos and downloaded that ac3filter to see if that was the problem (was unsure about what codecs i had, figured cos i had updated divx and such that the codecs would be updated, but i was wrong lol. i just got into the main screen to create my character

not sure if its fully operational yet but it didnt crash at the start so all looks good so far, tyvm for your time and troubleshooting
dan