"Easy and casual are relative terms, depending on the person's skill level, character build, equipment, etc, etc.
The point of an easy setting on a game is to make it easier than the normal mode, but still be challenging enough to be fun, not to make sure nobody could possibly have problems. I've tried a couple RTS games, and did not do well, even on the lowest settings... that means I suck at TRS games, not that the easy difficulty modes were labeled fraudulently.
There are games designed to be punishingly difficult, where almost nobody would consider the easy mode actually easy"
You have a different opinion of this issue than I do.
As a consumer if I buy a paper towel I would expect it to do what a paper towel is supposed to do (clean spills)
If I buy an RPG game with labels indicating different modes of difficulty and I choose "easy" than that is what I expect the game to be.
There is nothing "challenging" about losing
It is the same as going to your local market and unknowingly buying a bad piece of meat
At least in those cases you can (in some circumstances) take it back to the store and get refunded
Not so in the gaming world
With these two games I bought I might as well have just took sixty dollars and thrown it out the window
