the code might be case sensitive, try typing it in again, but exactly what it looks like in the email, so if a letters a capital, its a capital, and so on.

Nom nom nom Humans.

My Divinity 2 - The Dragon knight saga Lets Play on youtube:

First Episode: https://tinyurl.com/dyxgb4c
Playlist: https://tinyurl.com/bm7jxn7