I have played a few games for a few rounds. Every game has crashed either before the first combat or after the first combat is completed so I will give my impressions based on being a new player.
Here are my thoughts/errors discovered so far.
1) The help videos are a nice idea but need some reworking. I believe that the person who wrote the script for the help videos has played the game too many times and uses terms that aren't familiar to a new player. For example, the video on how to move the camera around doesn't tell you which buttons to push to move. You instead say something like "push the direction keys." I assume you say direction keys instead of WASD because people can possibly remap the keys. This video is for new people. They aren't going to have remapped the keys. Just say push A to go left, W for forward, D for left and so on.
The worst case of this was in the dragon transformation video. At the end it tells you to exit dragon form by pushing the transform button. What is the transform button? I had a long unpleasant time trying to figure that out. I kept trying to find a button on the screen to push, but you can't click screen buttons in that form. Very frustrating.
My suggestions:
1) in the video say "push R to exit dragon mode" and
2) Please put a pop up window in the bottom corner (let advanced players turn it off) that says "push R to exit dragon mode, push 1 for dragon power XXX, etc."
2) The help videos do not play when you click the Play triangle on the line that tells you you have a new help video. In order to get them to play you have to click the line of text.
3) Perhaps this is in the single player campaign, but you need to have a help video at the very beginning that goes over the basic ideas of the game. "you are the blue guys. You win by destroying the green base. You start with these units, which are the ones you moved onto the map area. You can build more by taking over certain areas and building bases. They look like this, etc."
One of the basics of the game that isn't immediately obvious is about building units. How do the units on the strategic map relate to the units on the local combat map? Please give a help video or text box or something that explains this concept.
For example, here are the thoughts going through my mind as I was about to play my first combat. There was no explanation, so I had a lot of wrong assumptions. Here is my train of thought:
I just spent a long time on the big strategic map building units and moving them around on the map to start a fight. I have 8 guys in this zone and the bad guys have only 1. Don't I just automatically win? Isn't this going to be a lame fight?
Wait a minute, why do I need to build more units? I was just told on the strategic map that units cost $3 or $4 each. I am out of money. Should I have saved money to buy more units?
Why do I build units on the big strategic map when I can just build a ton more on the small local map? What happens to all of those units on the small map when the fight is over? Do they carry over to the strategic map? It's super easy to build a ton of units on the local map. Why can't I just make a monster huge army there and then dominate the strategic map? If it costs a bunch of money on the strategic map to build units, why can I build them on the local map for free? Why have the rules of unit creation changed? How have they changed?