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#473584 25/08/13 10:43 AM
Joined: Aug 2013
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stranger
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Joined: Aug 2013
Hey,

I bought this game yesterday and just finished installing it--overjoyed to finally getting the chance to play this game--however when I try to start a game (either a Tutorial game mode, Skirmish, or any) the game simply freezes right as it enters the battle mode and sends me to Windows main screen. Anyone know what to do to fix this?

Apologize if this issue has already been posted and fixed before, I couldn't find it here in the forum but I will be happy to be directed to the right position.

Joined: Mar 2003
Location: Canada
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Joined: Mar 2003
Location: Canada

So if you start a multiplayer or single player campaign, it is ok on the strategy map?

What version of the game do you have? The Steam version should be updated, though there is also preview available of the upcoming 1.0.55 patch. The Larian Vault, GOG, etc versions are at 1.0.40 (shown under the buttons on the main menu) with the current patch.


There are a couple known issues that can cause crashes entering (or during) RTS combat. From the [FAQ] Troubleshooting Dragon Commander & support:

Quote
Temporary solution A: Set your graphics settings to medium or lower. Texture quality should be medium or lower.

Temporary solution B: if you are playing on a laptop with both intel HD onboard graphics and a mobile graphics card, set your preferred graphics processor to the NVIDIA or AMD card instead of onboard intel.
http://lnv.gy/19KJdI6

If that doesn't help, please email supportdc@larian.com, with a description of the problem and the report.zip file generated by the Dragon Commander support tool.

Joined: Aug 2013
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stranger
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Joined: Aug 2013
Yes! It worked! I changed my HD card on my laptop, that was all that I needed to do.

Thank you very much for the help!


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