rather than voices being randomly silenced to appease players who were apparently raised in a library-like environment and can't deal with sound.
Remember this is text so you can't tell tone, take this is the nicest way one possibly can.
It was their opinion like yours. They > 1, you = 1. I'm not going to get in what is wrong or right here in the choice.
You mention you miss tips this way now... well in Beta we had no voices and we never complained about missing tips then.
A few problems with those statements:
1) People generally don't run to the forum to talk about how happy they are with something. Rather, they come to complain about something (or ask questions). It is never surprising to see more people complaining about a feature on a forum (instead of posting to support it). Also, forums represent a tiny, tiny percentage of the people playing a game. All of that makes the "majority" argument very tricky and debatable, which is why they're often referred to as the "vocal minority".
2) In beta we did not have voices, but what we did have was text above the head that remained in place *MUCH* longer than it does now. With the addition of voices that text visibility has (for some reason) been reduced to ~2 seconds or less, making it very difficult to catch without the audio (and probably because they thought it was unnecessary to display it as long due to the addition of the voice-overs).