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Joined: Jul 2014
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smodis Offline OP
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Joined: Jul 2014
Since the latest update I can't load any saves or start a new game. As soon as I do, it freezes on the loading screen right when it starts. The screen gets dimmer, the music plays and I can move the mouse, but there's no progress on the loading bar. It just sits like this.

Anyone else having this problem? What can I do to fix it?

Joined: Jun 2013
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Hi,

Could you send us a report.zip from our support tool? It will allow us to check your D:OS logs and figure out what went wrong.
It can be found here: http://www.larian.com/OriginalSinAlpha/AnalysisTool_DOS.exe
Simply run the tool and click generate report, then send this to supportdos@larian.com with a small description.

Thank you

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Originally Posted by Issh
Hi,

Could you send us a report.zip from our support tool? It will allow us to check your D:OS logs and figure out what went wrong.
It can be found here: http://www.larian.com/OriginalSinAlpha/AnalysisTool_DOS.exe
Simply run the tool and click generate report, then send this to supportdos@larian.com with a small description.

Thank you


not exactly so simple, i have tried to launch it and require the install of .net 4 (if I remember well)
if you include the analysis tool in the steam download it could use the one installed with the game wink


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