Not every game is for every player. If most people these days forgot what it means to enjoy the story more than the loot that drops, it's not the game's fault.
I don't think that's a particularly fair stance to take. The game does have a strong story element to it but it also makes quite a big deal about character development, development which heavily relies upon item drops. It's understandable for that to be important to players as well. It's also understandable for someone to be upset when RNG prevents them from making use of the crafting skill they've invested points into, or from not being able to get the skills/spells they're after for their class, etc.
This is an RPG with tactical turn-based combat. It is not Myst or Zork. Item drops will matter as much as story.