Larian Studios Forums Divinity - Original Sin Divinity - Original Sin - Technical Issues NO profiles found, ever

So the game (Steam Version) will save my user profiles with video and sound settings, my saved games, everything fine. Quit the game, launch it later: no profiles to load.

However, all the profiles I have created are indeed under the Larian Studios folder "D:\Larian Studios\Divinity Original Sin\PlayerProfiles" in my case the D: drive where my game was installed is where it decided to create the saves. But on game launch -nothing. Like they were never created in the first place.

I tried copying all of it into a new Documents\Larian Studios\Divinity Original Sin\PlayerProfiles I created and still nada. Also tried Steam "Verify Integrity".

The strange part is the game still loads the mods from my "D:\Larian Studios\Divinity Original Sin\Mods" so why can't it find my profiles one folder over so I can finally start using my saved games (and settings)?

Any assistance would be appreciated

Do you have redirected MyDocuments at all? Seems like profile issues with Divinity are stemming from that since it appears the path to the c:\users\ might be hard coded.

Windows 7 64 bit Home Premium with default Policy settings, nothing was changed from original install.

If it is hard coded, how come it still creates the folders for the profiles and the saves themselves somewhere else, and why if I try to manually correct the situation does it not find them where let's suppose it is supposed to find them?



I will try a re-install and to the C: drive if Steam allows me, hopefully everything falls into place.

Try starting the game directly from the '..\SteamApps\common\Divinity - Original Sin\Shipping\EoCApp.exe' program file, by right clicking and running as administrator. Create a new profile, start a game quickly, save, exit and restart the game, and see if running as administrator will get it to read the profile.

It shouldn't matter is the game is installed on another drive, the profiles, etc, should be in the 'My Documents\Larian Studios\Divinity Original Sin' folder, which is generally on the c: drive by default.

***Update***
***Tried @Raze's suggestion - Running as Admin - still the same

Still no dice running the .exe directly as Administrator. Again it created the folder for the profile but on exit and relaunch no profiles found.

same here...frustrated. And just to test if something was wrong with my system I bought and installed another game from Steam (Dragon Age: Origins - Ultimate Edition) and it loaded, ran and saved fine. So its not a Steam issue and not my PC issue...

You could try creating a new user in Windows with a default location My Documents folder, and then right click the game executable and run as that user...


Please email supportdos@larian.com, with a description of the problem and the report.zip file generated by the D:OS support tool (for the PC version). The report should contain system and game information, any crash dumps, and your saved games. I'm not sure if lack of a saved profile will cause a problem with the support tool.

I had the same problem today and i noticed something weird going on. I don't think the save game path is hard-coded, but they are storing the full path with drive letter after setting the save game folder and not the relative "my docs" path. Here's what happened:

I keep "my documents" on a second hard drive to separate data files from applications. I disassociate the default my docs folder on the OS drive and set the one I make on my data drive to the default save location. My DOS save games were getting saved there after my initial install, so clearly it's not hard-coded to the C drive. Then my data drive started failing. I copied everything off to another new drive I purchased to replace it. The new drive has a new drive letter. I changed the "my docs" path associations in Windows to the new location on my new drive and unplugged my old drive. Starting up DOS after that resulted in no recognized profiles. It clearly didn't see the same relative my docs path, so it must have saved the full path somewhere. When I created a new profile, it was saved under "C:\Larian Studios\..." and not in either the new my docs location on the new drive nor in the default Windows my docs location, which is interesting. I then plugged in my old drive again. I should point out here that I changed the directory name from "my documents" to "OLD my documents" on this drive (the failing one) and that it was no longer associated with the Windows "my documents" library. However, starting DOS now I can see my old profile and save game. Somehow it's both saving the full path and then checking for partial matches. Very strange behavior. So I can continue my save game, but I have to play it off my failing hard drive, so now I have that fun "timer" to play against (if a sector with the save game fails before I beat it). I tried copying the profile folder from the failing drive to the location on my OS drive where DOS created a new profile directory when the failing drive was disconnected, then disconnected the failing drive again, but DOS threw an error trying to load the save game from the new path (although it did SEE the profile and save games). So it will only LOAD my save game from the specific drive it was saved to, but the directory doesn't have to be named the same.

Rather than copy the profile folder, try making a new profile on the new hard drive, test that a new game will save/load there, and then copy the save games over from the old hard drive to the new profile's savegames folder.

I tried that. That is when the game saw the profile and save games but threw an error at the end of loading any of the save games.

Ugh... I'm in same boat. Can't figure out any other option other than copy/pasting my save game files. Wish there was a way to point the program to the correct file on my other hard drive. Sorry, nothing useful for me to add other than same problem....

Yeeeeesssss!!! Solved it.

I created new profile, same name as old profile. Then when game created the Profile in the new My Documents location, I just copied and pasted the old Saved Games (not the folder, but the save game folders themselves) into the new Saved Games folder.

This fooled the game into thinking that the new profile contained the Saved Games. Seems like using the same Profile name is the key.

Good luck gents.