I ordered mine non-KS version month before launch and still waiting. I wrote email to support today and got reply that all are out of office till August 4th.
I got my first key with pre-order and it also says on my Larian Vault account that my box was shipped but I haven't received email about dispatch. So I am not sure if it was dispatched at all or not. I live in Czech republic which is next to Germany so it should be here by now. Either it get lost or I have to wait till August for an answer from support which is a bit annoying.
I decided to slow my progress in game so I can enjoy collector's edition stuff before I finish it.
Hi,
Where can you find the shipping confirmation on your account? I can't see it anywhere. Does it give a date of shipping? That would be very helpful.
