Note: I have never played a role-play/adventure focused rpg until Divinity, thus consider this either an outsider's perspective or utter bullshit.
What they delivered was a series which turned from a crunchy rpg into a shooter, and ended with a choice between three different colors of unsatisfying.
While it is easy to blame CoD/consoles/whatever, I feel that there is an almost universal attitude in gaming, across all genres (excluding adventure focused rpgs obviously) and platforms to disregard the features that are important to adventure focused rpgs.
Features like interesting crafting, characters, locations, dialog. Generally, the stuff that makes a world and it worth adventuring in.
While it is true that in other genres these are not as important, many would scoff at the idea that a game of any genre can be both good and be focused on it's roleplaying aspects.
It somehow stems from the idea that in a game, you need a weapon and the focus needs to be exacting violence with said weapon for it to be considered a legitimate game.
It is the same reason why combat-less games like Journey and to some extent Portal get called "hipster bullshit"
It is the same reason why games that have some combat but do not live or die based on it, like the original Mass Effect get pushed in the other direction in their sequels. Its because in a game with guns, the expectation is the focus should be on the guns and shooting and not the people you meet and converse with, otherwise it wouldn't be a "real game".
