Did you try doing it in single player?
Can you flee combat and then return?
Please email supportdos@larian.com, with a description of the problem and the report.zip file generated by the
D:OS support tool (for the PC version). The report will contain system and game information, any crash dumps, and your saved games. If file size is an issue, any saves not related to the problem can be deleted (at least keep the one just before exiting the mine).
