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#555377 21/09/14 07:02 PM
Joined: Sep 2014
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Hi,

Ive recently bought the game and its great. But im having a lot of crashes.

I have a i5 @ 3.3 stock clock, and a gtx770 at stock.

Sometimes, If I create an explosion in the game, my computer will hard reset.

I understand this is generally a hardware issue but I have reached a point in the game where I can crash it/reboot my PC on demand. Just outside the first town to the west, if i chain a poison pool with a fireball it creates an explosion which resets my PC. Every single time.

I have found this happen in several places but this is the most reliable to cause the problem.

I have looked into overheating problems, my game temps are (at the point of a crash) 40 degrees CPU, and 50 degrees GPU.

I have underclocked both massively (CPU down to 2ghz, and my gpu and gpu memory) and still it reboots on the same poison pool.

Ive also tried V-Sync on/off, framerate limiter, and loads of graphics options with no success.

Its probably also worth mentioning my PC runs Battlefield 4, Crysis, and pretty much anything else ive tried on Ultra/Max graphics without a problem, high FPS.

Now im a bit stuck, any ideas??

Thanks
Ryan

Joined: Mar 2003
Location: Canada
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Location: Canada

Have you checked for driver / BIOS / Windows updates?

Is your computer set to reboot on BSODs? If so, disable that so you can see any error messages, if that is why the computer is rebooting.
In the Control Panel, click on System (or 'System and Security' and then System, in category view) and then 'Advanced system settings' in the left pane. In the Startup and Recovery section, click Settings, then uncheck Automatic restart and click OK.

For the Steam version, did you try verifying local files? In the Steam library, right click on Divinity Original Sin and select Properties, switch to the Local Files tab and then click on the 'Verify Integrity of Game Cache...' button.

If you create a new profile, start a new game with a character having a flare spell, does that cause a reboot casting it into a poison cloud in the tutorial cave?

In a new or existing save have you tried tossing a lit candle into a poison cloud? What about into a poison cloud where there is an open poison vent (which will fuel repeated explosions, unless that was changed recently). The tutorial cave and the cellar of the King Crab both have such poison vents.

Have you tried digging up the grave by the clinic in Cyseal? (opposite side from the marketplace, in the fenced in area)

Raze #555494 22/09/14 05:08 PM
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Originally Posted by Raze

Have you checked for driver / BIOS / Windows updates?

Is your computer set to reboot on BSODs? If so, disable that so you can see any error messages, if that is why the computer is rebooting.
In the Control Panel, click on System (or 'System and Security' and then System, in category view) and then 'Advanced system settings' in the left pane. In the Startup and Recovery section, click Settings, then uncheck Automatic restart and click OK.

For the Steam version, did you try verifying local files? In the Steam library, right click on Divinity Original Sin and select Properties, switch to the Local Files tab and then click on the 'Verify Integrity of Game Cache...' button.

If you create a new profile, start a new game with a character having a flare spell, does that cause a reboot casting it into a poison cloud in the tutorial cave?

In a new or existing save have you tried tossing a lit candle into a poison cloud? What about into a poison cloud where there is an open poison vent (which will fuel repeated explosions, unless that was changed recently). The tutorial cave and the cellar of the King Crab both have such poison vents.

Have you tried digging up the grave by the clinic in Cyseal? (opposite side from the marketplace, in the fenced in area)


Hi,

Ive downloaded the latest drivers yeah.

Ive re installed twice on steam and have verfied files.

Nope no BSODs, just a complete hard reset with no warning/errors.

If I start a new character and goto the vent in the tutorial dungeon, it crashes sometimes on flare yes. I may have to reload that one once or twice to make it crash, but it does eventually. Other places make it crash too, some more often than others. King crab with flare sometimes, frequent crashes in the fire area at the top too. seems like im having an issue with fire in general...

Im assuming its a hardware problem that divinity is highlighting somehow. Its just strange I can do it every time in the same place, no matter how long ive left the game running for.

Ive played hundreds of hours of other games over the last year and never had this happen before?

I tried underclocking the cpu, gpu, temporarily raising voltages for a stability test, running fan at 100%, cleaning the dust from the case, but nothing so far has worked.

Is there anything else I can try?

Thanks

Ryan

Last edited by Ryanm666; 22/09/14 05:08 PM.
Joined: Mar 2003
Location: Canada
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I'm not sure what else to try. You can email supportdos@larian.com, with a description of the problem and the report.zip file generated by the D:OS support tool (for the PC version). The report will contain system and game information, as well as your saved games. To reduce the files size, you can delete all but one save from the zip (by the poison spot where this consistent).

Check the '..\Divinity - Original Sin\Shipping' folder for any CrashDump files, and if any were created either add them to the report.zip, or zip them separately.


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