In the '..\Divinity II - Developers Cut\Data\Video' folder you can rename the intro.wmv and loading.wmv files to get the game to skip them on startup.
As mentioned above, in the '..Video\Story' folder the video played starting a new Ego Draconis game is Start_Movie.wmv, while after accepting a new character is Tutorial_Arrival.wmv.
If renaming those files avoids the crash, then the problem is likely either a codec problem or an issue switching resolutions.
Try playing with a game resolution of 1280x720, to match the videos, perhaps in windowed mode.
There should be music playing during character creation, though, so I suspect codec problems may be more likely.
