Please no random chars.
Like in D:OS1 there should be some premade chars to choose from, but you can modify them however you like. I would suggest something like arcanum. You can chose between some premade chars with their own race, look, skills and back story or you create a completely new char. Unlike arcanum the backstory of the premade chars should actually matter in D:OS2. Maybe you can have the option to automatically level up the premade chars like in arcanum (for new players who have no experience with character creation). Of course, the default option should be that you build your char yourself.

Prof. Dr. Dr. Mad S. Tist

World leading expert of artificial stupidity.
Because there are too many people who work on artificial intelligence already