Larian Banner: Baldur's Gate Patch 9
Previous Thread
Next Thread
Print Thread
Joined: Oct 2013
eRe4s3r Offline OP
enthusiast
OP Offline
enthusiast
Joined: Oct 2013
Ehm, all I got is a paypal notification that money was sent.. not a notification that money was received by Larian? This normal?

Joined: Mar 2003
Location: Canada
Support
Offline
Support
Joined: Mar 2003
Location: Canada

That is normal. There will be a mailing list set up for Paypal backers 'soon'.

Joined: Sep 2015
Z
stranger
Offline
stranger
Z
Joined: Sep 2015
soonTM

Joined: Oct 2013
eRe4s3r Offline OP
enthusiast
OP Offline
enthusiast
Joined: Oct 2013
So how soon is soonTM? Clearly we haven't reached it yet, but tis now nearly 2 weeks wink

Joined: Mar 2003
Location: Canada
Support
Offline
Support
Joined: Mar 2003
Location: Canada

It will be another 3 to 17 days. biggrin

Joined: Sep 2015
N
stranger
Offline
stranger
N
Joined: Sep 2015
Is there any news on this? It's been some time now and I've yet to see an email.

Joined: Mar 2003
Location: Canada
Support
Offline
Support
Joined: Mar 2003
Location: Canada

It should be live early next week, and a Kickstarter update made about reward management, as well.

Joined: Sep 2015
N
stranger
Offline
stranger
N
Joined: Sep 2015
Originally Posted by Raze

It should be live early next week, and a Kickstarter update made about reward management, as well.


Thanks for the response.

Joined: Oct 2013
eRe4s3r Offline OP
enthusiast
OP Offline
enthusiast
Joined: Oct 2013
Just please remember to forward Kickstarter announcements to our paypal emails.. otherwise we literally never get any notifications wink (Was already a problem for D:OS)

Joined: Oct 2015
S
stranger
Offline
stranger
S
Joined: Oct 2015
I'm a paypal backer for D:OS2, my pledge is for the DOS enhanced and DOS2, when can we received our key for the D:OS enhanced edition?

Joined: Mar 2003
Location: Canada
Support
Offline
Support
Joined: Mar 2003
Location: Canada

The reward management site should go live tomorrow, and a Kickstarter update made, with an email sent to Paypal backers, with details on how to claim a GOG or Steam key for the EE.

Joined: Oct 2015
S
stranger
Offline
stranger
S
Joined: Oct 2015
Is there any specific eta for the DOS EE keys to come for backers? coz my GoG account updated 2 days ago with the DOS EE and i want to play the Enhanced on Steam with the key i'm waiting for. Do i need to contact customer support?

Joined: Mar 2003
Location: Canada
Support
Offline
Support
Joined: Mar 2003
Location: Canada

You should have gotten an email. Check out the latest Kickstarter update.

Joined: Oct 2013
eRe4s3r Offline OP
enthusiast
OP Offline
enthusiast
Joined: Oct 2013
Got the EE announcement email and checking Larian Vault I see my pledge was confirmed properly. Nice wink

Since I already had D:OS on steam I also have the EE on steam automagically.. this is why I always pick Steam in these choices ^^ So by the way, congratz on the rlz of the EE

Joined: Oct 2015
T
stranger
Offline
stranger
T
Joined: Oct 2015
I backed on KS for $200 and bought the assassins shroud one using PP for $100, and they are using the same email. Will this cause problems, because only the $200 rewards are showing in larianvault.

Joined: Oct 2015
T
stranger
Offline
stranger
T
Joined: Oct 2015
Can I get an answer? I emailed Larian but no answer,

Joined: Apr 2013
W
stranger
Offline
stranger
W
Joined: Apr 2013
Yeah, same here.
I also emailed Larian with a question to my problem but did not get an answer.
I got a problem that the wrong tier was added in my Larian Vault Account:
http://larian.com/forums/ubbthreads.php?ubb=showflat&Number=573884#Post573884


Last edited by Wintermute101; 06/11/15 09:19 AM.
Joined: Nov 2015
M
stranger
Offline
stranger
M
Joined: Nov 2015
I have also send a couple of mails to Larian support, but no response until this moment :(

Joined: Oct 2015
T
stranger
Offline
stranger
T
Joined: Oct 2015
Any response?

Joined: Mar 2003
Location: Canada
Support
Offline
Support
Joined: Mar 2003
Location: Canada

Anything about checking/fixing Vault accounts or Kickstarter/Paypal information sent to the support or supportdos email addresses, or submitted via the support form (which sends an email to the applicable address) has been forwarded to the kickstarter email address.


Moderated by  gbnf, Kurnster, Monodon, Stephen_Larian 

Link Copied to Clipboard
Powered by UBB.threads™ PHP Forum Software 7.7.5