Please email supportdos@larian.com, with a description of the problem and the report.zip file generated by the
D:OS EE Analysis Tool (for Windows).
Extract the zip file somewhere and run the AnalysisTool.exe. When that loads, browse to the install folder (if it is not automatically detected), optionally run the tests first, and then generate a report (it will be saved in the same location as the Analysis Tool).
The report will contain system and game information, as well as your saved games. To reduce the file size, you can delete all but one save from the zip, before turning in the quest.