Use the support-email adress.
My email to the Larian-Kickstarter Email adress also did not get any automated response, but the one to the support email adress got one.
Although i did not get any real response since 2 weeks which is a little bit sad.
Also it seems that no Devs/people in charge are participating in this forum.
So, i don't know how to get in touch with the Larian people.
Seems there are some people out there who have the same problem.
