Larian Studios Forums Divinity - Original Sin Divinity - Original Sin - Technical Issues Bizarre follower bug [EE]

So I've run into a really strange bug in the EE after arriving in Cyseal. As soon as I enter the main area of the city, whatever characters I'm not controlling will start walking forward in a straight line, passing through walls or anything else, before eventually snapping back to where they should be. (sometimes, other times it doesn't end until I restart the game) It almost seems like the kind of thing you'd see while losing connection to an online game, except I'm playing single player.

Now, this wouldn't be too much of an issue, except while this is happening, I can't interact with anything with the character I'm controlling. I can't talk to anyone, open doors, or switch to another character, and, if I'm in dialogue, I can't select any options.

I'm playing the GOG.com version with the latest available patch. (2.0.100.40)

Are there certain things you can do to reliably trigger this, or is it random?

When this happens in dialogues, were the other characters generally moving when they started? (ie click on the NPC from a distance, rather than move in range first, then initiate the dialogue)

Are you shutting down all non-essential programs (especially anti-virus) before starting the game? Firewalls have caused conflicts (generally on loading screens) and overlays from graphics tweaking/monitoring programs or chat programs have also caused issues.

Try verifying local files: in the Galaxy client (if you are using it), select Divinity: Original Sin Enhanced Edition in the left column, then click on the More button, and in the Manage menu select 'Verify / Repair'.


Please email supportdos@larian.com, with a description of the problem and the report.zip file generated by the D:OS EE Analysis Tool (for Windows).
Extract the zip file somewhere and run the AnalysisTool.exe. When that loads, browse to the install folder (if it is not automatically detected), optionally run the tests first, and then generate a report (it will be saved in the same location as the Analysis Tool).

The report will contain system and game information, as well as your saved games. To reduce the file size, you can delete most of the saves from the zip; leave your latest, or one where you can reproduce this, and (if available) a save made after this occurs (though if saving and reloading fixes the problem, a save then may not be helpful).

It only happens in the main part of Cyseal - the area with the merchants and buildings - and it happens every time as soon as I enter the area, usually for a few seconds at first, then when I walk further in, it happens a few more times for longer and longer periods then just goes on forever until I quit and reload, which fixes it for about a minute before it starts again. I haven't had it happen in the docks, on the beach, or in the tutorial dungeon.

When it happens in a dialogue screen, it doesn't seem to matter if the characters are moving or not. Even if they're all standing still when I start dialogue, they'll start walking away in the middle of it and I won't be able to select anything.

I did notice something else when testing it just now, it's not just my follower that starts walking away when it happens, NPCs are too; I saw them start walking out through the tavern walls.

I'm not running any background programs, tried it again with antivirus disabled and it still happened. Also, I'm just using the regular GOG installer, not Galaxy.

I'll see about sending that report, thanks.

The Cyseal market place is about the most demanding area in the game for performance, with lots of NPCs (scripts and AI), various items, graphical effects for the fountain, etc.

Was there a solution to this issue? As I am experiencing this exact problem in my game, to the point that I cannot progress through conversations.

KvanT had some system issues (SP1 not recognized as installed by Win 7, even after re-installing it, and dxdiag and the graphics drivers reporting DirectX 10, most likely due to the 'missing' SP1). They said they would email again if this problem persisted after they got the system problems sorted out, and that was the last I've heard about it.

As above, please email support with a description of the problem and a report.zip file (if you are playing the PC version) containing a save or two before this happens. I had no problem with KvanT's saves; in a save made after this happened, the characters showed up, stationary, exactly where the screenshot indicated. If you run into a situation where the characters keep walking and do not automatically reset after some time, a save made after that may be useful.
A Dropbox or Google drive link, etc, for the report would be fine, as well, since the size can be fairly large if you leave multiple saves in the zip file.

Had the same problems, updating my graphics driver did the trick for me. Hope this helps.

Fake fullscreen or windowed mode cleared up the issue. Thank you very much for the replies.