There are some additional things to check for the Enhanced Edition of the game.

Do you have Windows 7 with SP1 installed, or later (64 bit)?

Does your graphics card have hardware support for DirectX 11?
One way to check which card you have is to click Start (or WinKey-R), type in dxdiag and hit Enter, then in the window that opens, switch to the Display tab.
Also in that tab, check the 'DDI Version' in the Drivers section on the right; it should be 11 or higher. If it is less than 11, still check the video card specs, since there are driver issues and some programs that can result in the DDI Version being lower than what it should be. In that case, a clean re-install of the drivers may help. If possible, check your monitor/laptop manufacturer's site for an updated inf file, especially if a monitor is just listed in Windows as a generic PNP monitor (that is often the case for laptops).
It is also possible for the DDI Version to be listed higher than the actual hardware support. For example, Intel's integrated graphics drivers can cover an entire family of GPUs and will report one number, even if they include chips with different levels of DirectX support. Intel HD 2000 and 3000, for example, only support 10.1.

If you are playing on a laptop with dual graphics, make sure the game is loading on the discrete graphics (nvidia or AMD) rather than integrated (Intel, though HD 4000 and later should have DiretcX 11 support).


Try verifying local files: in the Steam library, right click on Divinity Original Sin Enhanced Edition and select Properties, switch to the Local Files tab and then click on the 'Verify Integrity of Game Cache...' button.
With the GOG version, in the (optional) Galaxy client, select Divinity: Original Sin Enhanced Edition in the left column, then click on the More button, and in the Manage menu select 'Verify / Repair'.

Try manually installing the support packages (from the folder ..\SteamApps\common\Divinity Original Sin Enhanced Edition\_CommonRedist) and reboot. There is a similar folder in the GOG install folder, as well.

If you check the Event Viewer, does that give an error code or 'Faulting Module' file name that might help identify the cause of the crash?
- click Start (or WinKey-R or WinKey-W in Win 8), then type "event viewer" into the search box. in Windows 10, 'event' should bring up 'View event logs'.
- after starting the Event Viewer, expand 'Windows Logs' in the left column and select 'Application'
- in the center column, look for a recent error (maybe sort by Date and Time) for the game
- check the information under the 'General' tab below the list of events, starting with "Faulting application name..."


If that doesn't help, there is an updated version of the Analysis Tool for the Enhanced Edition of D:OS, which you can use and email the resulting report.zip file to supportdos@larian.com.

Extract the zip file somewhere and run the AnalysisTool.exe. When that loads, browse to the install folder (if it is not automatically detected), optionally run the tests first, and then generate a report (it will be saved in the same location as the Analysis Tool).

The report will contain system and game information (and would contain your saved games, if you had been able to get that far).