So you believe it is impossible for an issue to be rare? If you run into a problem, everyone else must have, as well?
You do realize that Sony has separate certification processes for the North American and European releases, right? Are you assuming they didn't playtest the game either, despite having technical requirements for everything from the length of playable character names to trophies, etc?
Are you serious? Reality check RAZE. Your game doesn't fucking work for me and I paid full price. Why do you insist on arguing with your customers instead of making them feel confident in your ability to fix the fucking game?
I CANT GET A REFUND! I CANT PLAY THE GAME! I GOT SCREWED OUT OF $60 5 MONTHS AGO!
Tell your boss to respond because you can't handle this job.
