The very, very beginning of the game does feature quite a bit of running around talking without a lot of fighting, but this is a miniscule portion. Even for a first time player who doesn't know where things are, the period of getting to level 3 and leaving town shouldn't take so long that you get bored of the game. I genuinely can't imagine how someone would get stuck in Cyseal for 10 or even 16 (!!!) hours without it being a bug or just not reading the journal or something.