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Lynn's reply to someone in Thailand looking for the latest patch;

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...Please contact the support line in Bangkok (612-1143).
Two nice people - Dan and Niti - will gladly help you out.

Lynn


@Dragonfire: you can try this, but I fear they can't help you either.
I had somebody else recently with the very same problem, and he told me he contacted New Era and got a negative reply after he asked for an English version. But trying doesn't harm.
Sorry that we can't help you with this...

https://www.twitter.com/lynnvanbesien