I said I'm against customizable characters, BUT I'm totally up to a bigger and more diverse character pool, so no, I'm not missing the point
IMO it would simply be easier for the devs balance out the pvp aspect with predefined heroes, and use theire coders resources for something more important, than to try to balance out character customization, which is a hell to do.
BTW even now you can combine all 4 characters, so no, not 2 per player
