I did not mean to necro this thread however making other topic about this would have probably been useless.
At first I was a bit torn about elven design but now that I got more used to it I find it more acceptable, interesting and with it's own artistic value. However despite this, I would not mind if art department tried to create a mix between this design and traditional design we see in other games including at least one Divinity game. Which is other thing I'd like to adress.
Some people here pointed that both of these games are set in a Rivellon but several thousand years appart. However it's still same universe so this aspect might also be the reason, why some people take this change harder, than others. Also I'm not sure if I remember correctly but there is an elf in Divinity Original Sin 1 too, the one that gives you quest to kill orcish librarian. That one looks human ish too.
That said, someone here also wrote something about freedom of choice. So maybe, some sort of character creating system such as the one in Bethesda games should be tested. That would allow you to work with pre-modeled faces and bodies in some way, it might also encourage modders to support this game more, although I guess that implementing this would be quite a lot of work to do. It might be worth a try however.