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#604196 27/05/17 01:10 AM
Joined: Sep 2015
Location: France
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stranger
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stranger
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Joined: Sep 2015
Location: France
Hello, ever since update 3.0+ I can't launch the game I keep getting "Failed to create dir:C:/users[...]/divinity Original Sin 2"
do you know what I can do?
I already tried to uninstall et reinstall the game

thank you very much in advance

Joined: Mar 2003
Location: Canada
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Joined: Mar 2003
Location: Canada

Are you shutting down all non-essential programs (especially anti-virus) before starting the game?

Try exiting out of the Steam client, and starting the game directly from the '..\SteamApps\common\Divinity Original Sin 2\bin\EoCApp.exe' program file, by right clicking and running as administrator.


Try browsing to the '..\Documents\Larian Studios' folder and manually create the 'Divinity Original Sin 2' subfolder.
This folder contains the saved games, configuration files and a level cache folder.
Next, extract the replacement folder from the download below into your '..\Documents\Larian Studios' folder. That should let you start the game, and then you can see if you can start a new game and save/load, or create a new profile.

https://www.dropbox.com/s/kjvq79igruaeu4h/DOS2_doc_20165341.zip?dl=1

The graphicSettings.lsx file is set to 1280x720 Windowed mode, Very Low quality preset, which you can change in the options (manually, or hit autodetect).
If that doesn't help, you can delete the downloaded My Documents D:OS 2 folder.


Try creating a new Windows administrator user account, switch to that account and try starting the game from there, directly from the executable.

Try doing a clean boot and then test the game. Click Start, or hit WinKey-R, type in msconfig and hit enter; in the General tab, click Selective Startup, uncheck Load startup items (if required) and leave Load system services and Use original boot configuration options checked. Next, Click on the Services tab, check the box to Hide all Microsoft services, then click the Disable All button (maybe make a note of which are currently enabled/disabled), then click OK and reboot the computer.
Run msconfig again to switch back to the normal boot configuration.

Joined: Sep 2015
Location: France
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stranger
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stranger
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Joined: Sep 2015
Location: France

Hello, I decided to manually create all the folder after each system error to begin with, but when it started asking me to create folder such as "444047424-af79-4d57-afef-4c8e9e60bf40" I decided that maybe I wasn't doing it right

after trying nonetheless to launch a game I received the error "Savegame load failed. error code(s) 612"

I tried downloading the dropbox files, but it asked me again to recreate a "444047424-af79-4d57-afef-4c8e9e60bf40" type folder

I'm going to try and created a new Windows administrator user account and see if this helps

Joined: Mar 2003
Location: Canada
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Joined: Mar 2003
Location: Canada

When you create a new folder in My Documents, just like elsewhere Windows Explorer should use the default name 'New folder'.
You should just have to open Windows Explorer (WinKey-E), select Documents in the left column under Libraries, and if present, double click the Larian Studios folder (or expand the folder in the left column and select it there). To create a new folder, right click in the right pane and in the New menu, select Folder.


Moderated by  gbnf, Monodon 

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