So they just won't fix this mess and i've not seen anywhere clearly stating that "everything will be shipped Septermber 14th"
Well, the order page for the CE (shop.larian.game) DID say "Pre-order now and we will ship you your very own Collector's Edition September 14th 2017."
But as for "won't fix this mess"... as posted by Raze on the first page of this thread:
Originally Posted by Raze
Unfortunately, it is not possible to email the codes. Someone did look into that, but the company handling the production of the boxes would have had to keep track of which keys went into which boxes from the start to be able to do this.
So it's not that they don't WANT to give you your key now, it's that they CAN'T give you your key now, because they don't know what your key is. So they would have to give you a second key. If you're really that upset about having to wait a few more days and not being able to play today, to the point that you're considering asking a refund for the CE, then you can always buy the standard edition now, and just sell the complete and unopened CE once it arrives... I'm sure there are still plenty of people willing to purchase it from you...
