Kickstarter people got their keys early because they also got alpha/beta access. And "every other" edition of the game is digital, so yeah, naturally they get digital keys. It's actually quite common (even today) that a physical edition of a game will have its game code inside the box, and not mailed to you. But I'm sure that, if Larian could still change it, they would send you the key by email, instead of having them put inside the box. But it's too late for that.
Every original sin 2 is digital, there are no CD/DVD it can only be downloaded. Every game i purchased that has no CD/DVD ALWAYS has digital key, every CE i've bought that had no CD/DVD ALWAYS sent the key code digitally.
So i don't accept that excuse ur offering and even if i can accept that they can't do anything about it now, it still remains that it was a bad mistake.
Originally Posted by The Centaur
No... Larian just needs to give the company producing the boxes 1000 Steam keys, and that company needs to differentiate between the Kickstarter boxes (no key) and the pre-order boxes (with key). Other than that, nobody cares exactly which Steam key goes to exactly which customer.
So your telling me that Larian generated 1000 unique keys, had (or contracted someone) to print them on paper, delivered them to DHL, without ever having a registry of the keys? Then what if someone says his key is not working? what if some mail delivery goes wrong? there are no registry of any of it? Maybe i'm used to work in companies where we have to keep track of those things and next time someone comes and complains i'll simply tell him "sorry but i don't keep track of our things".
That simply doesn't make sense.
This.
Also I know that I will get my game at least 2 weeks from now, It's holiday time at my country and no one is working...+not going to play it total of a month because i'm on a trip 2 weeks later......that's kindda upset me as well.
I hope at least that loose bugs/balance will be fixed by then.
