Apparently they suck at shipping and they suck at customer service, other than that, they are a great company.
My freaking collectors edition is still in freaking Germany. So 4-5 days and it hasnt left the damn country it started in. If I cared about my customers at all I would ensure they were never used.
TERRIBLE EXPERIENCE
DHL is cheap and terrible.
They're not cheap when it comes to stinging you for their import processing fee: it's often much more expensive than the postage itself, as well as their competitors' charges. Though you kind of imagine that basic admin charges would be included in their up-front fees like it is with anyone else, and they're all equally guilty of that horrid little scam...
