All fair points and I am sure it will improve in the future.

This was a "biggie" for us as much as for them. Meaning they had to deal with some specific areas they might not have extreme experience with, which represents delays along the management line and ultimately the accumulate results are all felt at the end of the chain, meaning you and everyone else :)

But...

Repeating the same, over and over again, won't make the gnomes and the snotlings work harder this time around.

Next time ? For sure.

Remember, for example in another similar crpg projects, many Pillars of Eternity kickbackers still wait for their Pen and Paper edition ( with good reason though ) :)