Okay, let me make one thing very clear... I do NOT work for Larian, I don't have any connection to them (other than that I'm a fan of the DOS series, ordered the CE as well, and am in the fortunate position to have received mine by now). So I definitely am not a "spokesperson for Larian" or have any "directive from my superior".
Fact is, by now we all know that Larian messed up by hiring HappyShops to handle this, as they seem to be making a mess of it. And I'm certain that, in hindsight, Larian would have done some things differently if they had known this in advance. Sure, they could post here with an apology, but that still wouldn't solve the problem, and still wouldn't let people know where their CE is right now. So I wasn't looking for a 'who is to blame' or 'who is legally responsible'... I don't care about all that. I was just trying to think 'out of the box' for a possible way (for those interested in it) to get that information as quickly as possible (if my CE still hadn't arrived, that's what I would like to know). If you don't think HappyShops can/will help you, don't care to try, and you prefer to wait until Larian has managed to sort this out, then I have no problem with that either.