Originally Posted by NuttiKrust
I used the tracking number on another site and it was the once that told me it was in my country, awaiting custom clearance.

Maybe try websites like https://www.17track.net/en

I'll give that a try; and, yeah, Royal Mail's tracking is often terrible, unless it's been sent special delivery you're lucky if they even record that it's been delivered let alone where it is and where it's been.

Originally Posted by NuttiKrust
In either event, whilst Larian is ultimately responsible for delivering the CE's, the best place to find out where your package is, is with the delivery company themselves.

In this case, it seems to have disappeared between DHL washing their hands of it in Cologne (I'm sure there's a joke in there somewhere, albeit a bad one) and directing me to UKMail, a.k.a. DHL UK, who still say they have no record of it; but I was under the impression that DHL did their own international shipping too.

J'aime le fromage.