Seibzz,

I agree that DHL and Happy Shops are terrible. I would never use DHL and if any company I deal with in the future does, I will reconsider that purchase.

I also agree that Larian has some blame here, here are the thoughts I posted on the kickstarter page:

So apparently Larian used a shipping option that did not include end to end tracking, see response from DHL:

"Please note that this particular shipping option that was selected by the merchant does not include Extended End to End Tracking. This means that this shipment does not provide full visibility of each movement of the package as it moves through the shipping process.

Also, if you paid to receive your item by a Guaranteed Delivery Date and that date has already gone by, you will need to discuss this with the merchant (sender). Thank you Christopher."

This along with the delayed responses from Larian and the lack of action, it appears Larian is no different than any other company. Got their money, skip on costs even if it hurts fans and fail to respond. When they do respond we get, There were issues. YEAH NO CRAP WE KNEW THAT. Welcome to the heap of companies that dont seem to care about its fans when it comes down to it Larian.

I appreciate your Kickstarter campaign up until this point. Hope the game is good and this better be one hell of a CE when it arrives. But as far as considering you any different than other companies, I wont make that mistake again.

Originally Posted by Seibzz
To add to the whole Happyshops fiasco, with hope Larian will NEVER use these dumb f**** again.

I got the parcel number by the 14th...since then, no sign of any activity with the carrier. I decided to send them an email by the 20th. The day after I did that, miracle!!!! Happyshops FINALLY handled the parcel to GLS.

Short story: had I not sent an email to those Happyshops idiots, the parcel wouldn't have moved at all.


GLS is sadly notorious for their poor services, but Happyshops beat them easily here. With hope Larian, a respected studio, will never ever use these guys again.

I advise anyone who didn't get news yet from their shipment to send asap, an email to Happyshops and maybe Larian, as a copy of the said email

edit: after a bit of reading, it seems Larian is at fault here...doesn't change the outcome... terrible, just terrible ! I might reconsider any future purchase