Hmmm the contents of my box appear undamaged. However, the outer box was torn. There were other damages, I just don't have time to take a few photos.

https://drive.google.com/file/d/0B8N0tx4-NJMMYzl0QTF5WEhtcW8/view?usp=sharing

I'm really disappointed they didn't even use any bubble wrap or styrofoam for external protection. They just put in a cardboard box and thought it'd arrive in 1 piece, to Singapore.

Btw, I got a darn figurine instead of a mug, without any explanations? They should've informed us since they had ample time to decide on the replacements.