Originally Posted by Kultyz
If Larian will take as long to reply to that as they are to do anything about this, you should contact Paypal or you'll be on that status forever.


According to Paypal's dispute policy, once a dispute is started, you and the seller have 20 days to work things out the 'friendly' way. If that amounts to nothing (for example, if Larian still hasn't responded after 2 weeks), then - BEFORE the end of those 20 days(!) - you can escalate your claim, and Paypal will look into it. So you definitely cannot be on the 'friendly settlement' stage 'forever', but you also cannot simply escalate the claim right now, without giving Larian the time to settle it. In other words... this could still be a long process...