Fair enough. If I was Larian I'd certainly not use HappyShopper again.

Can't see what they can do about it though (apart from sending out free keys on the off chance).

It is only less than 1000 people affected and they sold 500,000 in the first week.

If it was me I'd send everyone another key as an apology and then if the box turned up after 3 weeks no-one would care.