Hi, I backed at the 125$ tier and havent received my physical rewards. I tried clicking contact support on the larian vault, but it doesnt work. what do i do now?
If you received any emails at all from HappyShops about shipping of your items, then all I can recommend is to be patient a little longer. If you have received no emails at all, then send an email to kickstarter@larian.com (make sure the subject line clearly describes the issue!) and again, be patient... they seem to be approx. 5-7 days behind in reading the (huge amount of) support requests they receive.
You know, there wouldn't be any need for this had they used a reliable carrier to send out our CE.
Its beyond stupid how this is being handled. I've sent in several emails requesting some kind of help or status on mine and its fallen on deft ears.
All I can say is that this will not go well for future endeavors for Larian. I've pretty much drawn a line on this one.
