Mad WolfClown; Email support@larian.com, and please include the key and a picture of the card.
The people handling fulfillment have been in contact with DHL and Happy Shops, to try to resolve outstanding shipping issues. Unfortunately, we do not have any estimates for how long the processing and shipping will take for the remaining packages. There are a number of CEs awaiting transfer out of Germany to the destination countries, as well as stuck at the first stage of shipping instructions being provided electronically.
I guess I'm in that category of CE's awaiting transfer or first stage of shipping instructions.