Still have not received my Kickstarter CE ($125 tier)

I'm among those who forgot to fill into the survey (namely delivery address) before September 7th. However, I have contacted Larian support and went on forums on September 16th and received reply on September 19th by Cédéric Hauterman, a junior accountant at Larian. I was promised a tracking number on September 27th for the following week, but I have received nothing since then up to this day. I'm quite worried now.

Only thing I received was very very delayed reply (on October 5th) from Larian Support Charlene asking me whether I got my CE or not. It was a reply to my original inquiry from September 16th, I think I got attention rather through forums than through asking the support...

Can someone from Larian help me?