I ll be straight too I don't need an answer from a player (and your opinion of my attitude. It's not your problem at all) or moderator. I didn't want a forum to contact them but i followed the way to ask them and i fall here. I would prefer to talk directly with someone of larian. I don't need to justify to you. I paid a production and it doesn't work. When you buy an object or a service you want it working. I had some...several issues with the game and i said nothing but it's too much now .
Sunday and what?😂 Do you know that a lot of people work sunday.
So steam says: you buy a larian game you have to contact larian. That's all.
And if i want to speak in other langage than english...
Is it criminal to criticize larian? Are you working for them? I think not so...
I repeat i want them to contact me about my issue like a simple customer.
And i prefer the part when you explain a possible solution of issue. Unfortunately i would like them to answer me. They could appear more serious people than now. When you sell something be sure to master it.
Maybe larian doesn't want or need to be protected by some people.
My subect is not about art creation or graphism of the game or if i like or love the game. It doesn't work, and i'm furious. They could say.. We re workin' on it...but nothing.
And i m thinking (since you re talking about) about people who are playing "old game" and the forum of it lost in the internet hole; and they ask them (larian) for theire issues and everyone don't give a f... ....because...it's old. maybe larian studio think that d2 is too old to answer directly. Do you think that answer to a customer is too hard.
Don't be blind because you like the game. I like the game but i m a customer too.
Many people also take Sunday, or weekends in general, off. It was less than 24 hours since your thread, have some patience. I have multiple bugs, one I've had since *beta*, but I've been patient waiting for Larian to fix them.
As for your issue--It's cloud saves. If you install again, you'll still have your progress. Likely Steam desynced with your computer and you won't even have to actually install the game after hitting the install button.
