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Joined: Mar 2019
stranger
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stranger
Joined: Mar 2019
[Mac] DE Screen freezes during combat but application and gameplay continues in the background (Moving thread here from Steam forum)
MacOS 10.14.4 playing in coop multiplayer in two macs, I am hosting. 55 hours in my screen starts freezing during combat. Coop player can continue turns if I skip turn using space bar or on screen button. Hard to explain, but my characters will respond to screen mouse clicks even though my “video” is frozen and unresponsive. Audio continues to work. Happens every combat now, even if I just load and wait a while. Activity Monitor shoes OS2 at about 80% cpu. Also happens if not in coop. Auto setting is Medium on 12” 2017 MacBook Pro. Also tried Low and Very Low, didn’t help.

Wife's Mac is fine, mine has to restart OS2 or reboot. Gameplay is fine until combat. Haven't synced saves to wife's Mac yet-- I'll try that. Wonder if there's a way for her to host from now on.
My Mac is MB Pro 13" 2017 Iris 650 1536BM.
Model Name: MacBook Pro
Model Identifier: MacBookPro14,2
Processor Name: Intel Core i7
Processor Speed: 3.5 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Memory: 16 GB
Boot ROM Version: 188.0.0.0.0
SMC Version (system): 2.44f1
System Version: macOS 10.14.4 (18E194d)
Kernel Version: Darwin 18.5.0

Sent dumps to Apple beta feedback under #5278364 and #5276330 if they are sharing bug details. Sent dumps, samples and user reports to Larian support.

Joined: Jan 2014
Elverils/Larian Studios
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Elverils/Larian Studios
Joined: Jan 2014
Your ticket is now being actively investigated by Apple and us. I will keep you in-sync. Thanks for beta feedback!

P.S. Yes, we were able to repro. We have a suggested workaround from Intel team, will try that early next week.

Last edited by Stauff1138; 08/03/19 02:21 PM.
Joined: Aug 2019
stranger
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stranger
Joined: Aug 2019
Do we know if this has been fixed/patched? I'm having this same problem while playing the story, and it makes the game essentially unplayable. Happy to provide any further debugging information that is useful, though this doesn't crash the game and prompt for sending a crash log. On the contrary, it just prevents anything on the screen from updating, other than the mouse cursor, and makes it so I have to force quit the game to exit.

Joined: Mar 2003
Location: Canada
Support
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Support
Joined: Mar 2003
Location: Canada

I believe this should be fixed in the next update (no ETA, but 'soon').


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