I think in the abstract Swen is correct about unreasonable fan expectations. But I don't have any sympathy for him or his position re. expectations because he was the one who chose to make a game specifically titled "Baldur's Gate 3". The moment that "3" got added to the title, one has to expect extremely high fan expectations including even unreasonable expectations. The correct way this should have been done, imo, is for the project to have been titled "Baldur's Gate: subtitle". They are trying to have their cake and eat it too, and that will not turn out well.