Hello dear Larian community,

As stated in the title, I have purchased and installed DoS2 DE on my Windows 10 PC (Win 10 pro, Version 1909, OS Build 18363.476) but the game does not launch at all. It shows me the custom cursor of the game on a black screen, yet it crashes instantly. If it doesn't send me back to desktop, it stays frozen like that and I am only able to end it's task via Task Manager (which it shows "Not Responding")

Some things I'd like to mention;

  • I'd like to share my DxDiag
  • I'd like to share the CrashDump file that was created upon a crash
  • I do have a sound card & is defaulted
  • Did a fresh install of the game & VC Redists automatically installed via Steam during game install
  • "Event Viewer > Windows Logs > Application" does not show EoCApp's crash log even when sorted as "Newest first"
  • Classic does not launch as well as Definitive Edition
  • I do not have an antivirus
  • I do not have Teamviewer or Razer products/software
  • I have MSI Afterburner software but is not running, ended tasks within task manager
  • I have no mods installed, I am a literal new player both to the genre and DoS
  • I have tried setting my PC resolution to low (1280x720, 800x600) as well as tried 60hz (Natively 144hz)
  • gold.log file is empty inside, no log was created in it
  • Tried enabling and disabling Steam Cloud Sync within the game's Steam Properties window under Updates tab


♦My PC Specs
  • GPU: RTX 2080ti
  • CPU: Intel Core i7 7700K
  • RAM: 32GB @ 3200Mhz


♦How the game seems like as it's frozen (Not responding)
[Linked Image]


♦DxDiag.txt of my computer [Dropbox Link]


♦CrashDump file that was created right after a crash [Dropbox Link]


♦How the game's properties look like within Steam
[Linked Image]


I really really want to play this game and I don't want to refund it, please help me. Please I wish to also stream this game to my community.
I am willing to share ANY information you ask of me in order to solve this.
If asked, I can also give my Discord or anything. Please dear Larian staff, help me.


Last edited by Good Charles; 29/11/19 04:35 PM. Reason: formatting & added more info