Unfortunately, that CrashDump file was empty. If you check the folder again in details view, please create another rar file with any non-zero byte CrashDump files and provide another link, or email supportdos2@larian.com.


Are you shutting down all non-essential programs (especially anti-virus) before starting the game? Firewalls can cause conflicts (generally on startup or loading screens) and overlays from graphics tweaking/monitoring programs or chat programs can also caused issues.

Try exiting out of the Steam client, and starting the game directly from the '..\SteamApps\common\Divinity Original Sin 2\DefEd\bin\EoCApp.exe' program file, by right clicking and running as administrator (or '..\Divinity Original Sin 2\Classic\EoCApp.exe' for the original release).

If you didn't already do so, try browsing to the '..\Documents\Larian Studios' folder and delete the 'Divinity Original Sin 2 Definitive Edition' folder.
This folder contains the saved games, configuration files and a level cache folder. Normally I would suggest renaming the folder for troubleshooting purposes, but if you don't have any saved games that isn't an issue.
Next, extract the replacement folder from this download into your '..\Documents\Larian Studios' folder, and see if that will let you start the game.
The graphicSettings.lsx file is set to 1280x720 Windowed mode (so possibly in use when you made the screenshot), Very Low quality preset and low audio quality, which you can change in the options (manually, or hit autodetect) if this gets the game to start.

Try resetting your graphics driver's 3D settings to default (right click an open area of the desktop to start the nvidia Control Panel)
Try switching the game to start on the integrated graphics; they are not officially supported, but the HD 630 does have hardware support for DirectX 11, so should be able to start the game (performance wouldn't be as good, of course, and there could be texture issues).
The location varies a bit depending on the GPU and driver version, but in the options there will be a section where you can set specific application to run on either the 'high performance' GPU or 'power saving'.

Try doing a clean boot and then test the game. Click Start, or hit WinKey-R, type in msconfig and hit enter; in the General tab, click Selective Startup, uncheck Load startup items (if required) and leave Load system services and Use original boot configuration options checked. Next, click on the Services tab, check the box to Hide all Microsoft services, then click the Disable All button (maybe make a note of which are currently enabled/disabled), then click OK and reboot the computer.
Run msconfig again to switch back to the normal boot configuration.