Do you mean crash as in crash to desktop, or hanging loading screens? The latter is a known issue on newer hardware, with a few possible workarounds (as mentioned in my reply to your support email):
In the Graphics options, check the 'Show Advanced options' box, then scroll down to the bottom, and just above the FPS Cap slider, enable Lockstep Mode.
If that doesn't help, try the
4GB Patch to increase the amount of virtual memory that the game (or any 32 bit application) can access in 64 bit versions of Windows.
One person reported that neither of those helped, but the game was fine if they disabled VSync and ran the game in XP SP3 compatibility mode (right click on a shortcut, or the divinity2.exe executable in the install folder, select Properties, and switch to the Compatibility tab).
Another with the disk version of D2:ED (so no Lockstep Mode option) said it helped to enable 'Single-Core Optimized' (for the Developer's Cut, you can uncheck the multicore setting).
Several people have reported that saving the game before using doors lowers the frequency of the hanging loading screen, and a couple said it always helped.
One person reported that setting the game to run in a window fixed the problem. To do so, edit the file below in a text editor and change the one to a zero in Fullscreen="1".
C:\Users\<UserName>\AppData\Local\Divinity 2\Profile\graphicoptions.xml
The easiest way to get to that folder would probably be to copy the following into the location bar in Windows Explorer.
%LocalAppData%\Divinity 2\Profile
To browse there, you may need to set Windows Explorer to
show hidden files and folders (covers Vista through Win 10):
Game Loads for ever
