I just think silent protagonist doesn't go with a way games are now. cRPG as well. Cutscenes are created to give some dynamic, not watching your character standing with arms crossed.
I suppose it all depends what your goal is. Investing in presentation isn't bad in itself, but has consequences. For example, there is clear benefit to designing units with a set, unmovable kit as that gives designers better control over challenges they can pose to the players. Similarly, defining character in a game does allow for a better control over storytelling. But IMO that's missing the point of what RPG is about, just as removing leveling system would be.
I would refer to Bioware, who peaked with BGates and
went on downard spiral pursuing presentation over anything else... that said, BG3 seems to be amping everything up, so I am curious to see where it will lead. Dialogue system doesn't seem streamlined at all.
EDIT: I should clarify - I liked Bioware games (aside Dragon Age games) up to ME2. But gradually they became more and more passive experiences, and therefore - less interesting. END OF EDIT
Perhaps, this is why I didn't get along with D:OS2 though - for all the mechanical interactivity and clearly insane amount of effort and care that went into the game... there wasn't much roleplaying in it. Luckily, for now, Larian isn't Alpha and Omega of roleplaying, and hopefully for me, it will keep being that way.
EDIT2: Also brilliant Mark Brown's
brilliant video on Shepard.