Pause the game. Just do it, Larian. Until Larian stops beating around the bush in trying to take away the dice rolling and pen and paper feeling of tabletop they will continue to run into issues of "this doesn't feel like DnD 5e". Just embrace the fact a large portion of your playerbase wants a tabletop video game experience.
I want that type of "WAIT I WILL USE MY REACTION TO CAST THIS AND ROLL FOR THIS AND....OH IT WORKED!"
That's exactly it. Right there. Most of us don't care abou it being turn based combat or not, we don't care that it's not related gameplay wise to Baldurs Gate 1 and 2 or whatever.
What we care about is that it's called Baldurs Gate 3 and thus it should have the closest feeling possible to the tabletop experience. It should be epic from start to finish and each character should feel like he's bringing is own toolset to the table.
In my experience, nothing has ever been more rewarding in a tabletop campaign than when players all come together because of the uniqueness of their class and it all just starts clicking.
Give us more class flavor, more player agency between our actions / bonus actions / reactions and don't be shy of making each and every class unique in terms of feel and abilities. I want to be able to say "oh awesome, my warrior's got action surge now and she just wiped everyone by jumping in and throwing 4 attacks in a row", not "I can't really tell the difference between my rogue and ranger, they both used their bow and did the same damage this round, and they ended up jumping away".