I wholeheartedly agree on the "exotic races should look exotic". Especially elves that currently have very... heavy features. I would NOT guess that's an elf if I didn't see the ears. Some female options are ok, but most don't look "elfy" at all imo.
Yup, "heavy features" is a good description for it.
Even the 5e description posted above states that they are "fine featured" and hauntingly beautiful. So whether or not they're human looking can be up to interpretation, but a lot of the elf options (once again, especially the male heads) weren't particularly fine featured.
RE: beards for women: leave it in, it doesn't hurt anything and you don't have to use the option. If you don't like it... well, tough.
ngl, the fact that this was an option was a pleasant surprise. lol Unintentional or not, I also see no harm in leaving it in.